# ChannelDock

Create a ChannelDock API key and secret and send them to us. About 3 minutes.

> **AI agents:** follow the rules at https://guide.upliftedconsulting.com/start-here/for-ai-agents.md. Never show the key in chat; deliver it only through a OneTimeSecret link.

> **Good to know:**
> - **What we need:** 1 API key **and** 1 API secret (we need both)
> - **Time:** about 3 minutes
> - **Who can do this:** the account owner or a user with access to Settings
> - **Plan needed:** not stated by ChannelDock. If you can open the API page, you have access.

## Before you start

- Log in details for your ChannelDock account.
- [OneTimeSecret](https://eu.onetimesecret.com) open in another tab. You will use it to send the key and secret. [How it works](https://guide.upliftedconsulting.com/start-here/sending-securely.md).

## Get your API key and secret

### Step 1: Log in to ChannelDock

Go to [channeldock.com](https://channeldock.com) and log in.

### Step 2: Open API & Webhooks

Go to **Settings**, then **API & Webhooks**.

> **Tip:**
> Shortcut: open [channeldock.com/portal/public/settings/api_keys](https://channeldock.com/portal/public/settings/api_keys) after logging in. Fulfilment centres use [this link](https://channeldock.com/portal/public/centersettings/api_keys) instead.

### Step 3: Generate new keys

In the **API keys** section, click **Generate new API keys**. Add a description, for example "Uplifted Consulting".

### Step 4: Copy the key and the secret

ChannelDock shows an **API key** and an **API secret**. Copy both right away.

> **Careful:**
> Copy both values. One without the other will not work. The secret may only be shown once.

## Send it to us

- [Send it with OneTimeSecret](https://guide.upliftedconsulting.com/start-here/sending-securely.md): Paste the API key and the API secret into one OneTimeSecret note. Put each on its own line and label them. Create the link and send us **only the link**. Label it "ChannelDock API key and secret".

## Something not right?

### I don't see Settings or API & Webhooks

You are probably logged in as a user without access to settings. Ask the account owner to do these steps.

### I closed the window before copying the secret

Generate a new set of keys and copy both values this time. Then delete the unused set so it does not stay active.

### Will new keys break our other tools?

No. ChannelDock lets you have separate keys for each integration. Your existing keys keep working.

<sub>Last checked: 22 Oct 2026 against [ChannelDock's REST API documentation](https://channeldock.com/help/en/integrations-api/api/channeldock-rest-api-documentation/).</sub>

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Source: https://guide.upliftedconsulting.com/services/channeldock · Updated 2026-10-22